FAQs

WHY BUY FROM CHRONOFINDER?

Our goal at Chronofinder is to help our clients find their dream timepiece, at the best possible price.

We aim to make the watch buying process as smooth as possible and accommodate for all budgets, helping both first time watch buyers and seasoned collectors.


CAN'T SEE WHAT YOU'RE LOOKING FOR?

If we don't have the watch you're after in stock, we can source it for you. The cost of us finding your watch will be included in the sale price, meaning what you are quoted is what you will pay.

In some cases we may ask for a deposit to be paid prior to sourcing, however, this will be taken off the final price.


HOW CAN I PAY?

The fastest and most cost effective way to pay is via direct bank transfer after we send you an invoice.

We also accept cash up to £9,000 and all major credit and debit cards, excluding American Express.

Just let us know how you intend to pay beforehand.


WHAT ARE YOUR DELIVERY OPTIONS?

After payment has cleared in our account (approx. 3 working days), your watch can either be shipped to you via Royal Mail Special Delivery or collected from our Hatton Garden office, the choice is yours. Please note we do not ship outside of the U.K.


WHAT IF I DON'T LIKE THE WATCH AND WOULD LIKE A REFUND?

Please read our refund policy.


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